Job Vacancy Lahore, Pakistan Position Remote Inbound Customer Support Representative at Dental.Canada

Dental.Canada is currently hiring for the role of Remote Inbound Customer Support Representative located in Lahore. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Dental.Canada invites interested applicants to submit their applications.
Job Information
Company: | Dental.Canada |
Position: | Remote Inbound Customer Support Representative |
City: | Lahore, Lahore |
Province: | Lahore |
Education: | Confidential |
Job Type: | Full-time |
Job Description
We are looking for a committed and customer-centric Remote Inbound Customer Support Representative for our dental practice in Canada. This position entails addressing patient inquiries, scheduling, and confirming appointments, as well as providing exceptional service to enhance patient satisfaction.
Key Responsibilities:
- Manage incoming calls and respond to patient inquiries.
- Schedule, reschedule, and confirm dental appointments.
- Provide information regarding dental services and insurance options.
- Maintain accurate patient records and conduct necessary follow-ups.
- Assist with basic troubleshooting and escalate complex issues as needed.
Qualifications:
- Previous customer service experience, preferably in healthcare or dental settings.
- Excellent communication skills in English.
- Strong organizational and multitasking abilities.
- Familiarity with dental terminology and scheduling software is an advantage.
- Must possess a reliable internet connection and a quiet workspace.
Benefit
- Opportunities for promotion
- Access to the latest technology
- Professional networking opportunities
- Valuable work experience
- Work-life balance
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Skill development
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- No Criminal Record
- Experience in the Related Field (Preferred)
- Good Communication Skills
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
Province | Lahore |
City | Lahore |
Google Map | Google Map |
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