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Job Vacancy Karachi, Pakistan Position Customer Support Specialist at Technocrats

Technocrats company logo
Published 5 months ago

Technocrats is currently hiring for the role of Customer Support Specialist located in Karachi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Technocrats invites interested applicants to submit their applications.

Job Information

Company:Technocrats
Position:Customer Support Specialist
City:Karachi, Karachi
Province:Karachi
Education:Confidential
Job Type:Full-time

Job Description

Location: Shahra-e-Faisal, Karachi, Pakistan

Shift Timings: 10:00 PM – 8:00 AM

Technocrats is looking for a dependable Customer Support Specialist to join our Karachi team. In this role, you will be responsible for providing email and call support during night shifts. If you are customer-focused and can address inquiries effectively while maintaining professionalism, we want to hear from you!

Key Responsibilities:

  • Respond to customer inquiries promptly.
  • Resolve customer complaints professionally.
  • Document customer interactions accurately.

Requirements: Strong English communication skills, prior customer support experience preferred, and availability for the night shift.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Karachi
City Karachi
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Company Information

Technocrats

Technocrats is a leading technology solutions provider based in Pakistan, specializing in software development, IT consulting, and digital transformation services. With a strong focus on innovation and customer satisfaction, the company has successfully delivered cutting-edge solutions to businesses across various industries. Technocrats is dedicated to enhancing operational efficiency and driving growth through advanced technologies, including artificial intelligence, blockchain, and big data analytics. Their skilled team of professionals is committed to fostering a culture of creativity and excellence, making Technocrats a key player in the ever-evolving tech ecosystem of Pakistan.