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Job Vacancy Lahore, Punjab Position Customer Support Representative at Compass Training and Consultancy Pvt. Ltd.

Compass Training and Consultancy Pvt. Ltd. company logo
Published 2 weeks ago

Compass Training and Consultancy Pvt. Ltd. is currently seeking applicants for the position of Customer Support Representative in Lahore. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Compass Training and Consultancy Pvt. Ltd., operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Compass Training and Consultancy Pvt. Ltd.
Position:Customer Support Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 200.000 per Month
Job Type:Full-time

Job Description

Compass Training and Consultancy seeks an experienced in-person Customer Support Representative based at Arfa Karim Towers (2:00 PM–11:00 PM). Compensation: up to Rs 200,00/month.

Responsibilities:

  • Provide customer support via live chat, phone, and email.
  • Manage orders, returns, and product inquiries; conduct outbound follow-ups.
  • Log interactions in CRM and escalate unresolved issues.

Requirements:

  • Bachelor’s degree and minimum 4 years e-commerce customer service experience with international customers (UK, US).
  • Fluent written and spoken English; proficient with computers and multi-channel support.
  • Detail-oriented, proactive, and committed to delivering a 5-star customer experience. Full-time position in a collaborative environment.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

Compass Training and Consultancy Pvt. Ltd.

Compass Training and Consultancy Pvt. Ltd. is a leading provider of professional training and consultancy services in Pakistan. The company specializes in delivering tailored training programs that enhance skills and boost organizational performance. With a team of experienced trainers and consultants, Compass focuses on various sectors, including corporate training, personal development, and management consulting. Their mission is to empower individuals and organizations to achieve their full potential through innovative learning solutions and strategic guidance.