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Job Vacancy Karachi, Pakistan Position E-Commerce Customer Support Specialist at RED CORAL SERVICES

RED CORAL SERVICES company logo
Published 2 months ago

RED CORAL SERVICES is currently accepting applications for the role of E-Commerce Customer Support Specialist in Karachi. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

RED CORAL SERVICES, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:RED CORAL SERVICES
Position:E-Commerce Customer Support Specialist
City:Karachi, Karachi
Province:Karachi
Education:Confidential
Salary:PKR 65.000 - PKR 260.000 per Month
Job Type:Full-time

Job Description

RED CORAL SERVICES is looking for a committed Customer Support Executive to enhance our e-commerce platform. In this role, you will be responsible for managing customer inquiries and resolving issues related to returns, refunds, and exchanges.

Key Responsibilities: Provide assistance via calls, emails, and chats; manage requests for returns, refunds, and exchanges; conduct outreach through cold calls; deliver timely solutions; and maintain records of customer interactions.

Qualifications: Proficient in English; 2-3 years of experience in customer support; availability to work in US time zones; excellent communication skills; prior e-commerce experience is a plus.

Schedule: Night Shift (8 PM – 4 AM), Monday to Friday, Karachi, Full-time, On-site.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Karachi
City Karachi
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Company Information

RED CORAL SERVICES

Red Coral Services is a leading company based in Pakistan, specializing in providing high-quality business solutions and consultancy. Established with a vision to support local and international clients, Red Coral offers a diverse range of services including IT solutions, marketing strategies, and operational management. With a team of experienced professionals, the company is committed to delivering innovative and efficient solutions tailored to meet the unique needs of each client, helping them to thrive in today’s competitive market.