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Job Vacancy Lahore, Pakistan Position Remote IT Helpdesk at Info Resume Edge

Info Resume Edge company logo
Published 5 months ago

Info Resume Edge is inviting applications for the role of Remote IT Helpdesk in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Info Resume Edge operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Info Resume Edge
Position:Remote IT Helpdesk
City:Lahore, Lahore
Province:Lahore
Education:Confidential
Salary:PKR 100.000 - PKR 125.000 per Month
Job Type:Full-time

Job Description

Job Summary: As a Full-time Helpdesk Representative, you will be the main contact for customers using our products, assisting users with technical challenges and ensuring efficient issue resolution.

Key Responsibilities:

  • Diagnosing and resolving hardware, software, and network issues.
  • Managing help desk tickets for timely resolution.
  • Providing exceptional customer service.
  • Maintaining a knowledge base of common issues.
  • Escalating complex problems as necessary.

Skills Required:

  • 3+ years in Online Support or Helpdesk.
  • Strong understanding of tablet technologies.
  • Excellent English communication skills.
  • Ability to manage multiple tasks.

Job Type: Full-time

Pay: Rs100,00.00 – Rs125,00.00 per month

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lahore
City Lahore
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Company Information

Info Resume Edge

Info Resume Edge is a leading career development company based in Pakistan, specializing in creating high-quality, tailored resumes and cover letters. With a team of experienced professionals, we empower job seekers to stand out in a competitive job market. Our comprehensive services include interview coaching and LinkedIn profile optimization, helping clients enhance their professional presence. At Info Resume Edge, our mission is to guide individuals towards their dream careers by providing expert advice and personalized support.