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Job Vacancy Islamabad, Federal Board Position Inbound Customer Support Team Lead at Abacus Outsourcing

Abacus Outsourcing company icon
Published 2 months ago

Abacus Outsourcing is excited to announce openings for the position of Inbound Customer Support Team Lead in Islamabad. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Abacus Outsourcing, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Abacus Outsourcing.

Job Information

Company:Abacus Outsourcing
Position:Inbound Customer Support Team Lead
City:Islamabad, Federal Board
Province:Federal Board
Education:Confidential
Salary:PKR 70.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

Abacus Consulting—BPO, a leader in delivering innovative business solutions for over 35 years, is on the lookout for a dedicated Team Lead in Islamabad. This role focuses on managing operations, enhancing employee engagement, and driving business success.

Key Responsibilities:

  • Oversee daily team operations while ensuring adherence to policies and performance metrics.
  • Inspire team members and effectively manage shift schedules.
  • Facilitate team meetings and address operational challenges as they arise.

Requirements: A Bachelor’s degree, 1-2 years of experience in a Team Lead role within a call center, excellent communication skills, and proficiency in MS Excel are essential.

Working Hours: This position involves rotational shifts (9 hours) with two days off each week.

Compensation: Competitive salary ranging from Rs70,00.00 to Rs80,00.00 per month.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Federal Board
City Islamabad
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