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Job Vacancy Lahore, Punjab Position Call Center Team Lead at The Resource Management BPO

The Resource Management BPO company logo
Published 3 months ago

The Resource Management BPO is inviting applications for the role of Call Center Team Lead in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

The Resource Management BPO operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:The Resource Management BPO
Position:Call Center Team Lead
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 70.000 - PKR 90.000 per Month
Job Type:Full-time

Job Description

We are looking for a driven and dedicated Call Center Team Lead to become a valuable member of our dynamic team. In this position, you will oversee daily call center operations, ensuring that our service delivery is efficient and that customer satisfaction remains a top priority.

Your key responsibilities will include supervising a team of call center agents, providing ongoing training and support, establishing performance metrics, and analyzing call data to enhance operational efficiency.

The ideal candidate will have strong leadership capabilities, excellent communication skills, and a genuine commitment to delivering outstanding service. Previous experience in customer support and a background in a team lead role are preferred.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

The Resource Management BPO

The Resource Management BPO is a leading outsourcing company based in Pakistan. Specializing in business process outsourcing, they provide a range of services including customer support, data management, and IT solutions. Committed to delivering high-quality services, The Resource Management BPO leverages advanced technology and skilled professionals to enhance operational efficiency for their clients. With a focus on innovation and customer satisfaction, the company aims to be a trusted partner for businesses looking to optimize their processes and achieve sustainable growth.