Job Vacancy Karachi Shahra-E-Faisal, Sindh Position Customer Support Representative at StepMov
StepMov is inviting applications for the role of Customer Support Representative in Karachi Shahra-E-Faisal. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
StepMov operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | StepMov |
| Position: | Customer Support Representative |
| City: | Karachi Shahra-E-Faisal, Sindh |
| Province: | Sindh |
| Education: | Confidential |
| Salary: | PKR 50.000 - PKR 200.000 per Month |
| Job Type: | Full-time |
Job Description
We invite you to join our team as a Customer Support Representative. In this pivotal role, you will serve as the first point of contact for our customers, assisting them with order inquiries, tracking updates, returns, and more. Your expertise with Shopify will be essential in managing orders efficiently and ensuring customer satisfaction.
Key Responsibilities:
- Respond swiftly to customer inquiries via email, chat, or phone.
- Process and manage orders using Shopify.
- Address order cancellations and returns effectively.
- Collaborate with logistics to ensure timely deliveries.
- Deliver supportive and empathetic customer service.
- Maintain accurate records of customer interactions.
Requirements:
- Minimum of 1 year experience in customer support.
- Proficiency with Shopify is required.
- Exceptional communication skills.
- Strong problem-solving capabilities.
- Able to multitask in a dynamic environment.
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Sindh |
| City | Karachi Shahra-E-Faisal |
| Google Map | Google Map |
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